June 8th 2021 

10:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • Exercise Report: Now you can get a comprehensive Word report with all the decisions made by players, detailed activity, and AAR observations (depending on license).

  • Checklist channel: Now you can set up your exercise training objectives and activate the channel for participants to check items as completed. These activity is then shown in the exercise report. This channel is available from Raven license onwards.
  • Email contact list: Players now have access to a contact list in the email channel, which includes the team or session participants that can be contacted. They can create their own email groups, and send them messages directly. 


Improvements


  • Delete posts: Now your players can delete their own social media posts.

  •  Logic operators in Social Watch: Players can use AND and OR operators in the Social Watch to have a more advanced search.

  • Custom data in historic articles: Now you can use custom data and smartwords in historic articles.

  • Likes and shares in social posts: Now you can indicated number of likes, shares and comments in Facebook and Instagram messages in the AirApp (via MEL or Flowchart).


Fixed

  • Minor bug fixes.




April 29th 2021 

12:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • After Action Review (AAR): Now players with special permissions can add observations to any messages and link them to an inject. These observations will appear in an After Action Review report that includes all relevant details: who made the observation, response time in reference to inject selected, the original message and the player who wrote this message.

 After Action Review is only available on Hawk license.


Improvements

  • User experience improvements in the scenario editor.


Fixed

  • Minor bug fixes.




April 15th 2021 

11:30 London

This update includes minor bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 



April 13th 2021 
15:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


April 08th 2021 
12:10 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • News Article drafts: Now you can create and edit news articles drafts before publishing them. You can also publish news articles as drafts from the Scenario Editor so players can copy or edit them.

  • Social drill down in Reddit: Players can now see other profiles on Reddit, see Reddit communities moderators and check their profiles.

  • Reddit in the Scenario Editor: Now you can create Reddit profiles for personas in the Scenario Editor with historical posts. You can also create Reddit messages (in MEL or Pol) selecting the community or profile where you want the message to be published, and indicating the number of votes and comments.

  • Reddit communities: New ability to create and define Reddit communities in the Scenario Editor, indicating the personas that will be their moderators. Players impersonating these moderator personas, will have admin permissions for the respective communities.

  • New messages in Data Report: Now the data report includes several new messages: TeamChat Plus messages sent by players, Reddit posts, comments and votes, Facebook likes and shares, Twitter direct messages, Instagram likes, and Bulletin, BearSocial and Panda posts, comments and likes.


Improvements


  • Historical comments on Instagram: Now you can create Instagram posts from the Scenario Editor with comments from personas. 

  • Email notifications for role players: Improvements on email notifications for players who are impersonating and can see different inboxes. 

  • Scenario Editor menu: Minor improvements in the menu including direct links to support and resources.


Fixed

  • Several minor bug fixes.




March 23rd 2021 

15:14 London

This update includes minor bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




March 18th 2021 

16:00 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • Impersonation on Instagram: Now players can impersonate personas in the Instamedia (Instagram) channel (based on permissions)

  • Spoof engagement in Instagram: Players can change the number of likes and comments on Instagram (Instamedia) posts (based on permissions).

  • Spoof engagement in Reddit: Players can change the number votes and comments on Reddit (Forum) posts (based on permissions).


Improvements


  • Teams in Scenario Editor: New teams management design to make the author's work easier and faster.

  • Instagram: Now players can like and comment Instagram posts, follow and unfollow users, and navigate through the network (social drill down).

  • Reddit: Now players can edit their profile and details.

  • Email notifications: Email replies now appear at the top of the inbox as new messages. Improvements in the alert system.


Fixed

  • Several minor bug fixes.






March 10th 2021 

14:00 London

This update includes bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




January 29th 2021 

15:00 London

This is a mandatory update. All older versions will stop working on Sunday January 31st.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




January 27th 2021 

18:36 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • Email channel: We have made a complete redesign of the email channel! Now players will:

    • See email threads.

    • Reply and forward all messages like real email.

    • Search for players and personas by name.

    • Switch between normal view and split view.

    • Tag emails.

    • Search emails.

    • Filter emails by tags.

  • Impersonation on email: Now players can impersonate personas in the email channel (based on permissions)

  • Spoof engagement in Facebook: Players can change the number of likes, comments and shares of Facebook posts (based on permissions).

  • Exercise summary for moderator: As a moderator, you’ll be able to see a summary of the exercise details, configuration, teams and players, etc. 


Improvements


  • Web search improvements: Now players will be able to use logic operators (OR, AND) in the web search. Also, the web search results will include social media posts.

  • Content preview when tweeting a link: If you copy the link to a content (within the simulation) and post it on the Twitter channel, the post will show a preview of the content instead of only the URL.

  • Scenario editor menu: New slicker menu to simplify your work.

  • Data points and questions in MEL: Now you are able to add questions and data points to your content when you’re using the MEL view.

  • Security improvements.


Fixed

  • Several minor bug fixes.


For those who can't upgrade directly to 1.10 yet




January 20th 2021

22:30 London
For new installations (PC):

For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

This is a mandatory release due to reconfiguration of Conducttr.


December 18th 2020 

16:00 London
For new installations (PC):

For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • Relative publication time: Now you can assign a relative publication time for the content based on the time you upload your exercise. For example: 2 hours before uploading.

  • Default channel for first login: You can now set up the first channel you want players to see when they enter the exercise.

  • Link to content: Get the URL to a specific content item from the MEL.

  • Facebook posts on pages: Now you can publish Facebook posts to organisations' pages from the Scenario Editor.

  • Quote tweets: Now your players are able to retweet with a comment.

  • Schedule tweets: Now your players can schedule tweets, edit them and delete them if wanted.

  • Facebook drill down: Now players can see personas’ friends in Facebook, and navigate through their profiles.


Fixed

  • Several minor bug fixes.




November 26th 2020

11:30 London

New features

  • Social channels: We have added a list of new social channels: Reddit, 4Chan, VK Streams and Weibo.
  • Video and documents: Now players can upload video files and MS Office documents to any channel (dependent on licence permissions - requires Hawk or Osprey)

Improvements

  • Twitter pagination: We have added pagination in Twitter channel for improved user experience for clients with multi-day and multi-week exercises that generate large volumes of traffic.
  • Styling: Now you can change all channel icons and activate or deactivate Social Map and TeamChat Plus in the scenario editor.
  • MEL: Now you can search personas by their handle.

Fixed

  • Several minor bug fixes.




November 10th 2020 

11:40 London

Bug fix
  • Fix on personas' spreadsheet export: column name corrected.



November 9th 2020 

15:30 London

New features

  • Social Map: This new channel shows the location of all social posts. The persona or player needs to have a GPS location, and every time they post on Twitter, Facebook or Instagram, a pin will appear in the map showing the location and the message. GPS locations can be changed based on permissions.
  • Impersonation on Facebook: Now players can impersonate personas on Facebook, write and like posts on their behalf.
  • Comments for Twitter posts: Now you can create tweets with past comments.

Improvements

  • Serials: Now the MEL is organised by serials that have injects. You can give serials a description, discussion points, tasks to complete, and see all assets that are used in it. You can export all the injects in a serial and generate a serial report.
  • "Bulk replace" for multi-selection of personas: Now you can replace several personas in one go based on the personas handle.
Fixed

  • Teams: Now you will only see the teams you have for a scenario and will get an alert in the audience members that haven't been uploaded to the selected space.
  • Several minor bug fixes.




October 19th 2020

17:00 London

New features

  • 2-factor authentication with SMS: now you can require players to register verifying both their email and mobile phone.

Improvements

  • Ability to activate or deactivate personas' social media accounts.
  • TeamChat Plus and Social Watch configuration via the AirApp: configure whether you want to show or hide these channels for your players.
  • Export messaging data: Now you can export all the messages that have been sent by players during the exercise in a convenient Excel format.
  • Export PDF with decisions pie charts from the facilitator dashboard.
  • Date and time stamp for emails: now you can change the publication date of email messages sent by personas.
  • The facilitator now can add multiple video conferencing rooms.

Fixed

  • Several minor bug fixes.




September 11th 2020


15:00 London

Fixed

  • Automatic handles generated for personas.
  • Prevent saving personas without social handles.



September 3rd 2020


22:00 London

Fixed

  • Fixes issue with MEL import.

September 2nd 2020

16:30 London

New features

  • Facebook groups: now players with specific permissions can create private Facebook groups.
  • Change smartword data during exercise: facilitators can now edit the custom data table live to make exercises even more dynamic.
Improvements

  • Reveal personas and players who liked social media posts and who retweeted messages.
  • Ability to add website link in social media profile: Now you can add a website to the persona's social media profile.
  • Ability for exercise control to manipulate social media engagement on individual social media posts and to modify the underlying ranking data which defines the order of how messages appear in the feed.

Fixed

  • Several minor bug fixes.

August 24th 2020

16:00 London

New features

  • Zoom integration to allow video conferencing between team members during exercises.
  • New section in facilitator dashboard to assign specific permission to players: create video conference rooms, edit social engagement (see below). 
  • Social engagement: Now players (with the respective permission) can change the social engagement of messages (edit the number of likes, re-posts, views, etc).
Improvements

  • Historic content for websites: now you can create historic news articles for organisations.
  • Share news article via link.
  • Copy and paste images directly into news articles.
Fixed


  • Generic bug fixes.

August 3rd 2020

15:00 London

New features
  • Facebook search and personas profiles.
  • Instagram personas profiles.
  • Timestamps: being able to edit messages timestamps.
  • Players are able to impersonate personas on Twitter (based on permissions).
  • Web search for website channel.
  • Personas Social graph: Create social networks and indicate followers in social channels for personas.
  • Youtube channel.
  • Social watch.
  • Teamchat Plus.
  • Sentiment analysis in message and Stax.
Improvement

  • Activate and deactivate accounts in social channels for personas.
  • Image or video are now mandatory on InstaMedia past posts.
Fixed
  • Fixes in team table and team import/export.


June 1st 2020

10:39 London

Improvements
  • Inject Grid/Facilitator Action can now trigger single content as well as inject sequence
Fixed
  • Issue with emojis in external email
  • Issue with Move to Role


May 25th 2020

14:06 London

Fixed
  • Issue with Persona MEL
  • External email header not showing in Style tool


May 22nd 2020 

16:20 London


New
  • Ability to edit news articles (given right permissions)
  • Ability to send content to "variable" (advanced feature for flowchart users)
  • Ability to traverse following and followers on Twitter
  • Ability to pair MEL and Pattern of Life library

Fixed
  • About 50 minor tweaks and snags.


May 17th 2020




New:
  • Persona smartwords


Improved:
  • Media library now have additional filters and classifications
  • Ability to peak at password
Fixed:
  • Issue with linking to News websites
  • Uploading issues for content with smartwords and emojis
  • team role encoding issue


5th May 2020




Facilitator
  • Events List and Excon merged: The injects timers will be available in both views.
  • New dashboard look and feel.
Personas
Image Placeholder

  • New personas configuration in scenario editor: Handle for author, bio notes, factions and tags, location, personal details and accounts configuration
  • Ability to mark personas as organisation allowing to create a website design for them.
  • Personas content history: Check and edit all messages for a personas.
Image Placeholder

Microblog (Twitter channel)
  • New generic channel name: MicroBlog.
  • Twitter retweets and likes.
  • Verified Twitter accounts.
  • Pin tweets to top.

Other New functionality

  • Websites combined with news articles into one channel

  • News ticker and image overlay available in media pop-up

  • Publish MicroBlog (twitter) message with likes, comments and retweets.

  • Add images to inject in the MEL view

  • Send content to variable

  • Send content to partner

  • Injects grid configuration

  • Persona smartwords: Ability to reference personas in content using persona handle

  • News articles: Players ability to create and edit news articles

  • Pairing Stax and Scenario: Ability to pair scenario with a Stax and check for personas duplicates


Styling

  • GoSocial (Facebook): Ability to edit number of followers and community

  • InstaMedia (Instagram): new icon and channel name

  • New default virtual desktop icons

  • New colour schemes for menu and back buttons


Virtual Desktop

  • Icons fixed on the left side panel for all channels

  • Multiple attachments in Mail

  • Back button removed: now  use the browser back button.