September 13th 2021
New
features
- Email drafts: Now players can save email drafts and access them at any point during the exercise. Just like a regular inbox, they will have a draft folder were all unsent messages will reside and can be edited, sent or discarded.
- Email classification: We have improved how tags work in the email channel. Now players can see tags as folders to categorise their emails. They can drag and drop emails from the inbox to certain folders, or multi-tag them.
Improvements
- Reset exercise live configuration: Now you have more granularity when resetting your exercise. You can decide to replay the exercise keeping the live configuration or resetting it: zoom video conferencing settings, contact lists created by players, and social watch settings.
- Contact lists improvements: Now players can drag and drop contacts into different contact lists. We have also made some usability improvements.
- Twitter impersonation: Now players can use impersonation for Twitter direct messages and in the social following.
- Facilitator: Polishes on the new facilitator dashboard.
August 18th 2021
August 17th 2021
Facilitator redesign
We have made a complete redesign of the facilitator
dashboard, increasing functionality, and making it easier to use.
Here’s a list of the main improvements and changes:
- Menu: The facilitator offers a new menu which
makes navigation easier and provides better access to the different functions.
- Sectioned view: You can have the screen divided
in 3 sections, which allows you to have any two items of the menu in parallel for
a more detailed view of the exercise.
- Player view: Now the facilitator always includes
the player view, in which you can login as any player.
- Player activity: We have created a new section
in the “Review” area that shows all the open texts sent by players. This
replaces the previous Inbox. You can still export all the open texts in a csv.
- Reports: New section in menu that includes all
available reports.
- Data report: raw data of the exercise.
- Exercise report: Word document with the exercise
objectives, all the decisions information, and the AAR comments (the AAR is licence-
dependant)
- Engagement report: New report with engagement
information (number of likes, reposts, etc) for each message in the exercise.
- Multiple Events Lists: New ability to upload
several events list that can run in parallel. You can start and reset each
event list individually or at the same time. The events list section allows you
to reset everything from an exercise in one go (data, configuration, messages,
and first injects). When running multiple events lists, you will have different
filters you can apply: see only active lists, see only inactive ones, hide and
unhide events list. You can define the multiple events lists in the MEL in the
scenario editor.
New
features
- Personas management: As a facilitator, now you can see a
list of all the personas in your exercise and change their details such as
name, location, social handles, profile images, and so on. You can also edit
the banner of websites or mark websites as hacked. You also have a map view where
you can see all the personas (with a given location) distributed in a map. This feature is licence-dependant.
- Auto-register players: Now you will be able to auto register players.
In the scenario editor, you have the option to add a password to the players
when uploading the teams, which will register them automatically with the given
password.
- News articles publication date: Now players can edit the publication
date and time for news articles.
Improvements
- Forum:
- Now you can add comments to historical posts in
Forum Communities.
- Now you can send injects with comments or
replies to existing Forum posts.
- Now you can export and import communities in the
scenario editor.
- Search
box for positions: Now you will be able to search for positions when you
are assigning them.
- Social graph: Now you will be able to hide certain personas from the social graph (the
personas won’t show in any social media channel). Also, now you can make a persona follow all other personas in
social media with just a click (via the scenario editor).
- Pulse:
- General UI improvements to Pulse dashboard.
- Ability to download reports from Pulse dashboard.
June 8th 2021
Exercise Report: Now you can get a comprehensive Word report with all the decisions made by players, detailed activity, and AAR observations (depending on license).
- Checklist channel: Now you can set up your exercise training objectives and activate the channel for participants to check items as completed. These activity is then shown in the exercise report. This channel is available from Raven license onwards.
- Email contact list: Players now have access to a contact list in the email channel, which includes the team or session participants that can be contacted. They can create their own email groups, and send them messages directly.
Improvements
Delete posts: Now your players can delete their own social media posts.
Logic operators in Social Watch: Players can use AND and OR operators in the Social Watch to have a more advanced search.
Custom data in historic articles: Now you can use custom data and smartwords in historic articles.
Likes and shares in social posts: Now you can indicated number of likes, shares and comments in Facebook and Instagram messages in the AirApp (via MEL or Flowchart).
Fixed
Minor bug fixes.
April 29th 2021
After Action Review (AAR): Now players with special permissions can add observations to any messages and link them to an inject. These observations will appear in an After Action Review report that includes all relevant details: who made the observation, response time in reference to inject selected, the original message and the player who wrote this message.
After Action Review is only available on Hawk license.
Improvements
User experience improvements in the scenario editor.
Fixed
Minor bug fixes.
April 15th 2021
April 08th 2021
News Article drafts: Now you can create and edit news articles drafts before publishing them. You can also publish news articles as drafts from the Scenario Editor so players can copy or edit them.
Social drill down in Reddit: Players can now see other profiles on Reddit, see Reddit communities moderators and check their profiles.
Reddit in the Scenario Editor: Now you can create Reddit profiles for personas in the Scenario Editor with historical posts. You can also create Reddit messages (in MEL or Pol) selecting the community or profile where you want the message to be published, and indicating the number of votes and comments.
Reddit communities: New ability to create and define Reddit communities in the Scenario Editor, indicating the personas that will be their moderators. Players impersonating these moderator personas, will have admin permissions for the respective communities.
New messages in Data Report: Now the data report includes several new messages: TeamChat Plus messages sent by players, Reddit posts, comments and votes, Facebook likes and shares, Twitter direct messages, Instagram likes, and Bulletin, BearSocial and Panda posts, comments and likes.
Improvements
Historical comments on Instagram: Now you can create Instagram posts from the Scenario Editor with comments from personas.
Email notifications for role players: Improvements on email notifications for players who are impersonating and can see different inboxes.
Scenario Editor menu: Minor improvements in the menu including direct links to support and resources.
Fixed
Several minor bug fixes.
March 23rd 2021
March 18th 2021
Impersonation on Instagram: Now players can impersonate personas in the Instamedia (Instagram) channel (based on permissions)
Spoof engagement in Instagram: Players can change the number of likes and comments on Instagram (Instamedia) posts (based on permissions).
Spoof engagement in Reddit: Players can change the number votes and comments on Reddit (Forum) posts (based on permissions).
Improvements
Teams in Scenario Editor: New teams management design to make the author's work easier and faster.
Instagram: Now players can like and comment Instagram posts, follow and unfollow users, and navigate through the network (social drill down).
Reddit: Now players can edit their profile and details.
Email notifications: Email replies now appear at the top of the inbox as new messages. Improvements in the alert system.
Fixed
Several minor bug fixes.
March 10th 2021
January 29th 2021
January 27th 2021
Email channel: We have made a complete redesign of the email channel! Now players will:
See email threads.
Reply and forward all messages like real email.
Search for players and personas by name.
Switch between normal view and split view.
Tag emails.
Search emails.
Filter emails by tags.
Impersonation on email: Now players can impersonate personas in the email channel (based on permissions)
Spoof engagement in Facebook: Players can change the number of likes, comments and shares of Facebook posts (based on permissions).
Exercise summary for moderator: As a moderator, you’ll be able to see a summary of the exercise details, configuration, teams and players, etc.
Improvements
Web search improvements: Now players will be able to use logic operators (OR, AND) in the web search. Also, the web search results will include social media posts.
Content preview when tweeting a link: If you copy the link to a content (within the simulation) and post it on the Twitter channel, the post will show a preview of the content instead of only the URL.
Scenario editor menu: New slicker menu to simplify your work.
Data points and questions in MEL: Now you are able to add questions and data points to your content when you’re using the MEL view.
Security improvements.
Fixed
Several minor bug fixes.
January 20th 2021
December 18th 2020
New features
Relative publication time: Now you can assign a relative publication time for the content based on the time you upload your exercise. For example: 2 hours before uploading.
Default channel for first login: You can now set up the first channel you want players to see when they enter the exercise.
Link to content: Get the URL to a specific content item from the MEL.
Facebook posts on pages: Now you can publish Facebook posts to organisations' pages from the Scenario Editor.
Quote tweets: Now your players are able to retweet with a comment.
Schedule tweets: Now your players can schedule tweets, edit them and delete them if wanted.
Facebook drill down: Now players can see personas’ friends in Facebook, and navigate through their profiles.
Fixed
Several minor bug fixes.
November 26th 2020
- Social channels: We have added a list of new social channels: Reddit, 4Chan, VK Streams and Weibo.
- Video and documents: Now players can upload video files and MS Office documents to any channel (dependent on licence permissions - requires Hawk or Osprey)
- Twitter pagination: We have added pagination in Twitter channel for improved user experience for clients with multi-day and multi-week exercises that generate large volumes of traffic.
- Styling: Now you can change all channel icons and activate or deactivate Social Map and TeamChat Plus in the scenario editor.
- MEL: Now you can search personas by their handle.
- Several minor bug fixes.
November 10th 2020
- Fix on personas' spreadsheet export: column name corrected.
November 9th 2020
- Social Map: This new channel shows the location of all social posts. The persona or player needs to have a GPS location, and every time they post on Twitter, Facebook or Instagram, a pin will appear in the map showing the location and the message. GPS locations can be changed based on permissions.
- Impersonation on Facebook: Now players can impersonate personas on Facebook, write and like posts on their behalf.
- Comments for Twitter posts: Now you can create tweets with past comments.
- Serials: Now the MEL is organised by serials that have injects. You can give serials a description, discussion points, tasks to complete, and see all assets that are used in it. You can export all the injects in a serial and generate a serial report.
- "Bulk replace" for multi-selection of personas: Now you can replace several personas in one go based on the personas handle.
- Teams: Now you will only see the teams you have for a scenario and will get an alert in the audience members that haven't been uploaded to the selected space.
- Several minor bug fixes.
October 19th 2020
- 2-factor authentication with SMS: now you can require players to register verifying both their email and mobile phone.
- Ability to activate or deactivate personas' social media accounts.
- TeamChat Plus and Social Watch configuration via the AirApp: configure whether you want to show or hide these channels for your players.
- Export messaging data: Now you can export all the messages that have been sent by players during the exercise in a convenient Excel format.
- Export PDF with decisions pie charts from the facilitator dashboard.
- Date and time stamp for emails: now you can change the publication date of email messages sent by personas.
- The facilitator now can add multiple video conferencing rooms.
- Several minor bug fixes.
September 11th 2020
- Automatic handles generated for personas.
- Prevent saving personas without social handles.
September 3rd 2020
- Fixes issue with MEL import.
September 2nd 2020
- Facebook groups: now players with
specific permissions can create private Facebook groups.
- Change smartword data during
exercise: facilitators can now
edit the custom data table live to
make exercises even more dynamic.
- Reveal personas and players who
liked social media posts and
who retweeted messages.
- Ability to add website link in
social media profile: Now you
can add a website to the persona's
social media profile.
- Ability for exercise control to
manipulate social media
engagement on individual
social media posts and to modify the
underlying ranking data which defines
the order of how messages appear in
the feed.
- Several minor bug fixes.
August 24th 2020
- Zoom integration to allow video
conferencing between team members
during exercises.
- New section in facilitator
dashboard to assign specific
permission to players: create
video conference rooms, edit
social engagement (see
below).
- Social engagement: Now players
(with the respective permission)
can change the social engagement
of messages (edit the number of
likes, re-posts, views,
etc).
- Historic content for websites: now
you can create historic news
articles for organisations.
- Share news article via link.
- Copy and paste images directly
into news articles.
- Generic bug fixes.
August 3rd 2020
- Facebook search and personas
profiles.
- Instagram personas profiles.
- Timestamps: being able to edit
messages timestamps.
- Players are able to impersonate
personas on Twitter (based on
permissions).
- Web search for website channel.
- Personas Social graph: Create social
networks and indicate followers in
social channels for personas.
- Youtube channel.
- Social watch.
- Teamchat Plus.
- Sentiment analysis in message and
Stax.
- Activate and deactivate accounts in
social channels for personas.
- Image or video are now mandatory on
InstaMedia past posts.
- Fixes in team table and team
import/export.
June 1st 2020
- Inject Grid/Facilitator Action can now
trigger single content as well as inject
sequence
- Issue with emojis in external email
- Issue with Move to Role
May 25th 2020
- Issue with Persona MEL
- External email header not showing in Style
tool
May 22nd 2020
- Ability to edit news articles (given right
permissions)
- Ability to send content to "variable"
(advanced feature for flowchart
users)
- Ability to traverse following and
followers on Twitter
- Ability to pair MEL and Pattern of Life
library
- About 50 minor tweaks and snags.
May 17th 2020
- Persona smartwords
- Media library now have additional filters
and classifications
- Ability to peak at password
- Issue with linking to News websites
- Uploading issues for content with
smartwords and emojis
- team role encoding issue
5th May 2020
Facilitator
- Events List and Excon merged: The
injects timers will be available in
both views.
- New dashboard look and feel.
- New personas
configuration in scenario editor:
Handle for author, bio
notes, factions and tags,
location, personal details
and accounts
configuration
- Ability to mark
personas as organisation allowing to create a
website design for
them.
- Personas content
history: Check and edit
all messages for a
personas.
- New generic
channel name:
MicroBlog.
- Twitter retweets
and
likes.
- Verified Twitter
accounts.
- Pin tweets to
top.
Other New
functionality
Websites combined with news articles into one channel
News ticker and image overlay available in media pop-up
Publish MicroBlog (twitter) message with likes, comments and retweets.
Add images to inject in the MEL view
Send content to variable
Send content to partner
Injects grid configuration
Persona smartwords: Ability to reference personas in content using persona handle
News articles: Players ability to create and edit news articles
Pairing Stax and Scenario: Ability to pair scenario with a Stax and check for personas duplicates
Styling
GoSocial (Facebook): Ability to edit number of followers and community
InstaMedia (Instagram): new icon and channel name
New default virtual desktop icons
New colour schemes for menu and back buttons
Virtual Desktop
Icons fixed on the left side panel for all channels
Multiple attachments in Mail
Back button removed: now use the browser back button.