For new installations (PC), please install AdobeAIRInstaller.exe 

For new installations on Mac, please read the Conducttr installation on Macs


February 27th, 2024

10:00 AM London


Worlds release

New Features

Worlds Metrics Features

1. New completion chart:

Explore hub engagement with exercises through the integrated completion chart, featuring two types of pie charts:

A. STARTED chart: Shows the percentage of hubs that initiated the exercise.
B. COMPLETION RATE chart: Displays the percentage of hubs that completed the exercise among those that started it.

The two pie charts are accompanied by useful filters:
A. Exercise Dropdown Filter: Explore exercises with the ability to search and select. The default is the first exercise on the list.
B. Hubs Dropdown Filter: Default setting is 'All hubs,' with multi-selection and search options available for filtering.


                2. New progression chart (Completion time & hubs per milestones):

The new progression chart offers two distinct views, allowing you to track hub engagement with exercise milestones.

Completion time view: Now, you can check completion times for each milestone in a selected exercise. 

Hubs per milestones view: Track hub milestones, counting how many hubs reached each specific milestone.

3. Ability to “Delete” all data:

Deleting data from Worlds Metrics is now simplified. Choose a timeframe, type 'DELETE' to confirm in the pop-up, and receive a notification upon completion.


Admin Area Features

1. New column (No. of seats available):

New column in Hubs list displays available seats (players) for each exercise.

Email Setting Features

1. Welcome email:

Customise the welcome email for hub facilitators, including subject, colours, images, title, text, centre image, and button colours, for a personalised welcome experience.

2. General email:

In general emails (2FA, Set Password, Reset Password), customise the subject, header logo, and centre image for a personalised touch, while keeping the text in the email body consistent.


Worlds General UI Features

1. Deactivated hub page:

Now, users will not see the Deactivated hubs page anymore. The page is now hidden and the deactivated hubs are simply tagged as “Deactivated” in the Worlds hub window; making hubs management effortless.

Improvements

Hub Improvements

1. Reordering exercises within a hub:

Organise exercises in your hub as you like, and changes will reflect in the facilitator dashboard for a seamless experience.

2. Every hub has a unique name:

Give each hub a unique name for the web address. If the name is taken, a quick message prompts admins to choose another before saving.

      Worlds Metrics Improvements

1. Improved exercise popularity chart:

Now, a simple toggle on the exercise popularity chart lets users see hubs actively participating in a specific exercise.



February 15th, 2024

12:52 PM London



Bug fixes
  • Fixes on AI Assistant-generated injects for Msngr Channel.




January 9th, 2024

15:10 PM London

For new installations (PC):




Bug fixes
  • Fixes on Pattern of Life when adding Staxs to new Decks.  



December 21st, 2023

12:00 PM London

For new installations (PC):



New features


AI generated Injects

This slick feature simplifies the scenario designing process making injects creation easier. 

Simply add the description of your exercise Serials to the MEL, click on the AI Injects Generator button and voila! Watch as it create a set of 6 injects which includes key Personas, Channels & Content.

We have also added the ability to bulk delete injects in one go, making the creation and editing easier and faster.

Persona Management improvement

Efficiently reduce the total number of personas, or improve personas using one that is more suitable, by replacing them with personas from the same library or across libraries. You’ll be able to choose which attributes to keep or overwrite.

Conducttr Lite Mode

Conducttr Lite mode hides more advanced functions and options, providing a simplified and focused user interface. Lite mode also hides certain advanced channels. You’ll be able to maintain state between modes, since functions and channels that are active in Pro mode will be retained when switching to Lite mode, ensuring a seamless transition.

InfoMap activities configuration

Now you’ll be able to configure Infomap activities via the AirApp. The exercise will come with a list of default activities, allowing authors to edit them or add to them according to their needs. They can seamlessly add or replace several activities at once via file upload. You can also download your current activities to a file and reset to the default activities at any time.

Improvements

 
New personas layout

We're excited to introduce a fresh look and enhanced functionality of the personas editing.

Persona configuration
Now the main details of the persona such as name, handle and faction can be found on the side panel. All other configurations will be done in tabs.

  • Channels Tab: Access all channels in one convenient location organized with dedicated tabs.
  • Other Attributes Tab: Dedicated tab to configure more advanced properties, Mel view and social graph.
Personas channels management

  • Default Basic Channels: New personas now come with basic channels opened by default.
  • Add Channels: Easily add more channels to suit your preferences.
  • Direct Activation/Deactivation: Activate or deactivate channels directly on their respective tabs.
  • Inactivity-Based Tab Closure: Tabs can be closed only when they are inactive.

Terminology updates

  • Permissions renamed to "Impersonation" for clarity.
  • Role Player now referred to as "Matches Player Login" to better convey its purpose. 

Media library usage filters: We’ve added the usage filters to the media library, so you can see if media is used in injects and Pol, historical content, or unused.

Pol improvements

We've made some user experience improvements on Pol. Now when you create a new scenario, a Pol library will be automatically created and paired with it. We've also added a button that allows you to add stacks automatically to the Deck without having to navigate away and configure it.

General user experience and UI improvements
We’ve made several changes to improve and simplify the user experience in the scenario editor.

  • Simplified the main menu
  • Made some improvements in Style navigation
  • Map Items can now be found in maps area in Style
  • Channels have been reorganised and grouped to facilitate their usage in injects, Pol and Style.

 


November 3rd, 2023

14:20 PM London

For new installations (PC):




Bug fixes

Fixes on web details when merging and replacing personas.


October 26th, 2023

14:20 PM London

For new installations (PC):




Bug fixes

Fixes on the web channel: Websites using URLs (not article type) are working properly now.


October 6th, 2023

12:00 PM London

For new installations (PC):




New features:


  • AI Image Generator Tool: We've implemented a new AI-image generator tool in the media library, which will allow you to quickly create images in different aspect ratios, styles and lighting. This tool can also be used directly from the inject creation, making it quicker/easier by pre-selecting the appropriate style and aspect ratio.

  • Right justification for Arabic languages: Now you’ll be able to align your content to the right for Arabic languages. You can do this by selecting a persona and aligning all its associated content to the right, but you can also do it individually for each content if you need this flexibility.

  • Organize libraries into folders: We're improving the UI for Libraries. Now you can manage them more easily and group them into folders to help you find quicker your scenarios.

  • Arrange and Dropdown Questions in MEL Flowchart: Now you’ll be able to add Arrange and Dropdown question to your injects using the MEL.


  • Add KML layers for your players via the facilitator dashboard: We are excited to introduce the first stage of our KML Layers Integration, in which facilitators will be able to add KML layers to infoMap and make them available for all the players in the session. The facilitator will able to add layers, organise them, and publish them to players.


Improvements

  • Improvements on Export MEL: We've made enhancements to the MEL export process, allowing you to export/import the whole MEL, individual MEL tabs, and serials.

  • Link to specific social media profiles: Now you can use our hyperlink function to link to a specific user profile as well as the main channel.

  • Team upload notification: When uploading a new team, you’ll receive a warning notification explaining that the action will remove all your current players and facilitator.

  • Media Assets -Classification : We’ve updated our media asset classification in the media library, have been updated to align with our classification for information standards and to ensure consistency.

  • Bulk persona change improvements: We’ve added a bulk editing feature for persona handles, simplifying the management of multiple profiles. We’ve also included Instamedia channel into our bulk persona export.

  • Keyboard shortcuts: Now you’ll be able to use common shortcuts like Ctrl \+ B, \+ I, \+ U when creating your content in the scenario editor.

  • “Settings" area improvements: We’ve improved the Settings area in the scenario editor to make it more manageable and user friendly.

Bug fixes:

  • Several bug fixes




October 3rd, 2023

10:30 AM London

For new installations (PC):




New features:

  • Web 2.0: We’ve done a revamp of the website channel to bring the real web experience to your exercises. Now you’ll be able to add keywords and descriptions to your webs, promote them and boost your search rankings. You’ll also be able to customize the search icons, generate spoof URLs, and personalize the browsing experience with different tab configurations. Your players will be able to use the web channel just like the regular web: find websites through keyword searches, see promoted webs, enjoy seamless navigation with back/forth buttons, open and close tabs and searches, have simultaneous web searches, use the search bar to copy or fin URLs and so on.

Details

For authors

-Keywords and description: Now you will be able to add a website description and keywords, which will enhance the web search ability for your players.

-Search result ranking and paid promotion: Now you’ll be able to use website result ranking and paid promotions, ensuring that relevant and sponsored content receives appropriate visibility.

-Tabs configuration: You’ll be bale to configure what tabs you want to opened from the start of the exercise, as well as indicating the order of appearance.

-Default web and search icon: Now the default page when a new tab is opened will be the search page. You’ll be able to customize the search icon.

- Hover on URL: This allows you to simulate a phishing email scenario where players can verify the legitimacy of a link by hovering over it to reveal the actual URL. You’ll be able to write a URL and link it to a “fake website”, so players verify it.

For players

-Address bar: Now the web channel has an address bar that allows players to search by custom URLs and descriptions. They are also able to copy and share URLs directly.

-Player to reorder/reorganize tabs: Players can now easily rearrange and organize their website channe by dragging and dropping tabs in the desired order.

-Back/forth button for websites: Now players are able to navigate back and forward within websites.

-“Site can't be reached" page: When players type an invalid URL, a "site can't be reached" page will be displayed.

-Responsive tabs for the website/news channel: Tabs within the web channel are now responsive, adapting to different screen sizes and number of tabs opened.

- Persistent links and short links: Now all website links are persistent and will work across all channels. Whether players copy a link from the website, paste it into the address bar, or when they click to share article, both the URL and generated short link will be persistent.


  • InfoMap without countries/cities names: Now you’ll be able to hide the name from infoMap, in case you don’t want to use real location names in your exercise

Improvements:

  • Factions: We're improving and expanding the factions management. You can now add faction images, enjoy a larger description area, and benefit from A3E integration. Now you’ll be able to change the A3E at the faction level, so the A3E value will be automatically inherited by all personas in that faction. For personas in A3E factions, authors won’t be able to change the A3E of individually. However, authors retain the flexibility to modify A3E for personas that belong to factions without an A3E assigned.

  • Exercise setup improvements: Now, the exercise setup includes additional details such as an exercise image, exercise type, duration, attachments and more. This will provide collaborators and facilitators with comprehensive information about the exercise. These details are perfectly aligned with the fields in Worlds' exercises, ensuring you have all the necessary information when creating and uploading scenarios to your World.

  • Serials in production report: We have made an upgrade ethe production report to include the Serial details above its respective injects/content.

  • Scenario menu: We’ve improve the scenario menu so it’s clearer and easier to use. Also, we’ve highlighted the exercise setup area, and added an alert when details haven’t been completed.


Bug fixes:

  • Several bug fixes



September 18th, 2023

11:30 AM London

For new installations (PC):




Bug fixes:

  • Publishing to space fix was added



August 18th, 2023

10:30 AM London

For new installations (PC):




Bug fixes:

  • Importing of sharefiles on Mac





June 14th, 2023 

09:00 AM London


For new installations (PC):




New features:

  • New registration style and options: We have made a makeover to the registration configuration so it’s easier for authors to choose the best registration type for the exercise needs. We have also added a new option in which you can ask players to choose the team they belong to before accessing the exercise. Finally, we have introduced 2 new registrations types:

    • Passcode registration: Now you have the option for players to access the exercise by using an identifier (name, name and last name, or email) and a passcode (numeric code) defined by you. Anyone with the passcode can access the exercise.

    • Single sign-on: Now you can enable single sign-on with Google for your exercise. This option is available as an additional registration for email, or it can be used on its own. You can still whitelist players while using SSO.

  • Password protected files: Now you are able to password protect your sharefiles. This is optional.

Improvements:

  • Publish scenario improvements (Scenario editor): We have improved the user experience for publishing your scenario to a space. Now you’ll be able to change the space, see who’s the current facilitator of the selected space, and you’ll be given the option to change facilitator before and after uploading. If you’re using Conducttr Worlds, now you’ll see a different section to upload an exercise to your World. You’ll get confirmation of what is the latest scenario uploaded, and by whom.

  • Worlds management improvements (Scenario editor): We have changed the way Worlds is managed in the scenario editor. We have created a new tab for Worlds, where you’ll be able to add and manage all you “library slots”. When a “library slot” is added, it will display the name and image elected in the World admin, so it's always consistent. Finally, you’ll be able to see the active scenario in each library slot.

  • Spaces dropdown improvements (Scenario editor): We’ve improved the UI of the spaces dropdown so it’s easier to find them and select them. We’ve also added a new tab for Worlds.

  • Accessibility improvements: We’re doing several accessibility improvements to be WCAG complaint. This is a work in progress.

  • Scenario editor: We’ve added alt text to all images and we´ve changed the default colours to better contrast ratio.
  • Channels we’ve improved in the Communicator: Registration and login screens, general virtual desktop, Inbox, Microblog, goSocial, Browser and InfoMap.

Worlds new feature:

Metrics dashboard: New metrics area which displays:
  • Hubs active

  • Exercise popularity

  • Exercise ran by hub (nested pie chart) - Number of times each exercise has been ran by each hub.

  • Activity by hub (timeline) (stacked bar to bar), filtering by hub and exercise - Number of times exercises have been ran by each hub.


Other fixes have been added.



May11th, 2023 

15:00 PM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


Improvements:

  • Added report with question encoding. 



April 24th, 2023 

12:00 PM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


Bug fixes:

  • Fix exporting the "Data report" in the scenario editor. 
  • Fix on export/import personas in the scenario editor, via "Bulk persona editing".



April 5th, 2023 

15:00 London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs



Bug fixes:

  • Assets attached to helpdesk messages now appear on communicator



April 3rd, 2023 

10:45 AM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


New Features

  • Stack generation with AI: We have integrated with openAI to make the stack generation faster for you. When you create a stack, now you can choose to use the AI assistant. You will have to select a faction of personas and a channel (Microblog, GoSocial, HelpDesk and Inbox only), and write a prompt describing what kind of messages you’d like to  have in your stack. You will get a preview of how the messages will look like, so you can refine the prompt and try again as many times as you like. Once you’re satisfied with the preview, the AI generate will create a message (content) per persona of the selected faction. You can add these messages to your stack, or replace them.
  • Generate messages with AI: When you create a new message, now you can choose to use the AI assistant. You can write a prompt and use the AI button to generate the content. This option is available for news articles, social media channels, Helpdesk, inbox, Msngr, Telegraph and Forum.
  • Generate historical content with AI: Now you can also use the AI assistant to generate historical content for your personas. You will write a prompt and use the AI button to generate 3 different historical messages at a time. This option is available for news articles, social media channels, Helpdesk, inbox, Msngr, Telegraph, Videoblog and Forum.
***Please note we have introduced a maximum of 9 historical messages per persona per channel.



March 10th, 2023 

11:30 AM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


New Features


  • New Helpdesk channel: We are launching a new Helpdesk channel to simulate a ticketing support system (Osprey only). You can send tickets to players using injects or Pol, but also role players can raise tickets during a live exercise making use of the email channel. You can indicate which players will act as agents with a special permission called "Helpdesk agents". Player agents will receive tickets an they'll be able to: reply, add internal comments, change status of ticket, and assign them to other players.
  • Helpdesk stats in Pulse: You'll be able to see the Helpdesk stats in a new Pulse widget, which shows all agents, number of replies, tickets solved, response time and resolution time.
  •  Platform comments in MicroBlog: Now you'll be able to indicate when Microblog messages are sponsored content, owned by a Government or marked as misinformation. You’ll be able to mark messages sent from injects or Pol, and customise the banner colour and text you want to be displayed. Also, you can assign a special permission to players so they either mark existing messages as platform comments, or create their own.


Improvements


  • Improved facilitator menu: We have redesigned the facilitator menu so it’s easier to navigate and use. We we have added the name of the exercise you are running at the top of the menu, grouped some tabs to make it cleaner and improved the sections naming.
  • Map channel improvements: We have made some improvements on the Map channel configuration. Now you can choose to display your map channel from the start of the exercise, without having to send an inject to it first. We have also added the ability to show or hide the map timeline.
  • Exercise Setup page: We have removed some outdated URLs form the exercise setup page and included Pulse. We have included your options for whitelisted players or domains. Finally, we have added information about the Helpdesk channel.
  • Several small improvements:  Now you can configure the log channel for session or for team.  Now authors and players can attach CSV files to emails.


Bug fixes

Several bug fixes

 




January 1st, 2023 

10:30 AM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs



November 4th, 2022 

12:30 PM London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs



New features

  • Team upload from Facilitator dashboard: Now facilitators are able to upload a team in the Facilitator Dashboard via a file. They will use the same file format used in the scenario editor, allowing them to upload several players and teams in bulk.

    The facilitator will see a preview of the team before committing to upload. They can cancel before uploading if desired.
  • MEL prioritisation: We have made some improvements to prioritise the MEL over the Flowchart in the scenario editor, since the Flowchart view will be discontinued. We advise all users not to switch between MEL and Flowchart.
  • MEL improvements and new functionality: Automatic replies to questions are now available on the MEL! Also player actions (move to role and move to group) can be added using the MEL.
  • Reset password for fake/anonymous emails: You have a new option in the team upload to send the reset password link to the facilitator instead of the player. This is to facilitate the use of fake/anonymous email addresses in the exercise (i.e. to hide player identity).

    The facilitator has a button next to the respective players, that when clicked, generates a password reset URL. Facilitators can copy the URL and share it with players for them to set up their own password.
  • Whitelisting domains: Now, when you select “only whitelisted” registrations, you’ll be able to choose between whitelisted players or whitelisted domain. If you choose domain, only email address from the domain you indicate can register and access the exercise. This improves security on the exercise without increasing the registration burden.

Improvements

  • InfoMap improvements: We have made some usability improvements to InfoMap so it’s easier for the facilitator to manage the activities, and for players to navigate through messages in the map.
  • Registration and login loading feedback: We have implemented an improvement for the registration and login screen. Now you will get some feedback if the process is taking too long, and you will be informed if the problem is related to the internet connection or if it’s on Conducttr’s side.
  • Personas filters improvements: Now you’ll be able to filter your personas in the scenario editor by usage: Used in MEL or Pol, personas that only have historical content, and unused personas. Also, now personas have information icons that indicate their usage, their content (inject, Pol) and capabilities (role players, map counters and organisations).
  • Pulse improvements:  We have made several improvements to widgets. Now you can set you dashboard to auto-refresh every 15 minutes instead of having to do it manually.

Bug fixes:

  • Notifications on mail channel are fixed.
  • Small fixes in infoMap channel and KML layers.
  • Other minor bug fixes.

 


September 8th, 2022 

15:30 London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


New Features

  • Bulk edit personas' historical social content  in Scenario Editor: Now you will be able to import and export all the historic content for social channels of personas.
  • Bulk Engagement Button in Scenario Editor: Now you will be able to apply influence to all the historic content of the personas selected, instead of having navigate one by one.
  • InfoMap (was SocialMap) enhancement: We have created a new version of the social map, which now includes a column with all the messages sent on social media and websites. The message preview includes: sentiment, channel, persona, and ability to navigate to the source of the message. The map also includes an activity view, which categorises messages based on matching words. The icons shown for each activities (categories) will match the list defined in the Facilitator Dashboard. The facilitator can edit the default list of activities, add their own lists, change icons, add matching words and so on. Finally, your players will be able to draw areas in the map to filter the content.

Improvements

  • Personas management filter by tag: In the personas management (Facilitator Dashboard), now you can filter personas by tag using AND or OR logic operators.
  • Alert when personas don’t have an account in Scenario Editor: Now when you choose to send a message from a channel which is not active for the persona, you will get an alert and the channel will be activated automatically.

Bug fixes

  • Personas Management filters now work correctly in the map view.
  • Other minor bug fixes.


July 4th, 2022 

13:30 London


For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


Security improvements:

We have strengthened the encryption method used for passwords.  We have also implemented a minimum of 12-character requirement for passwords when you are not using 2FA.

What this means for you:

  • When you upgrade to V1.22, you will need to reset your password.
  • When you upload a new scenario, your players will need to reset their passwords too.
  • If you choose to use email registration without 2FA, your players will require to enter a 12 characters password.


New features

  • Telegraph: Now you can have a channel that simulates Telegram messaging app. You can post content to this channel via the MEL. Your players can subscribe to the personas' Telegraph feed and see news and content. Also, players can post content when they are impersonating or role playing. (Please note the Telegraph channel doesn't have chat functionality, so players can not talk with other players via this channel).
  • Relative creation date for personas' social accounts: Now you can indicate a social account creation date relative to the exercise upload time. For example, you can have a persona's Twitter account with a creation date 1 hour before you upload the exercise.


 Bug fixes

  • Several bug fixes.


Jun 9th, 2022 

13:30 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


 New features

  • Schedule news articles: Now your players (impersonating or role playing), can schedule news articles to be posted in the future. They will be able to see all their scheduled articles, review them, edit them or delete them.
  • Bulk editing of personas in personas management: As the facilitator, now you can filter the list of personas and bulk edit their details: change their dispositions, tag them, change the permissions and so on.
 Improvements:

  • Contact list: We have added the ability to copy the email addresses of the personas in the Email contact list.
  • Historic comments: Now you can add historic comments for both session and team messages.


 Bug fixes

  • Several bug fixes.



April 13th 2022 

17:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs

Bug fixes

  • Bug fix related to uploading teams and TeamChat Plus.


April 4th 2022 

11:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


 Improvements

  • New Exercise report : We've redesigned the exercise report so the information is easier to read, find and analyse. We have also included the exercise background information and all the players' activity (which includes all open text communications such as emails, tweets, etc).
  • Improvements in the MEL export and import: Now the MEL spreadsheet includes tags and engagement numbers. Also, the serials are contained in a second tab inside the file so you can import them easily or export them with the MEL.


 Bug fixes

  • Several bug fixes




Feb 27th 2022 

07:25 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

  Image Placeholder
IMPORTANT 

After updating to this release, two-factor authentication (2FA) will be enforced on facilitator and observer logins. Please ensure you have a real and accessible email address for your facilitators/observers


New Features

  • Enforced 2FA on all facilitator and observer logins (you'll get a one-time use passcode emailed to the address you're using to log in)
  • Ability to log out from the Scenario Editor. See how here.
  • Article-based websites can now be "hacked" via a new action in the MEL. See how HERE.

Improvements

  • Bug fixes.


Jan 20th 2022 

10:00 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs


  • Bug fixes.


Jan 11th 2022

10:00 London

For Mac. Please read the Conducttr installation on Macs

Improvements

  • New features: webpage details.
  • Bug fixes.


November 30th 2021 

10:00 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs


Improvements

  • New features: webpage details.
  • Bug fixes.


November 3rd 2021 

11:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


 Bug fixes

  • Bug in SocialWatch configuration
 Improvements

  • Now AirApp exercises will go to MEL view as default unless the exercise was last opened in Flowchart view
  • Injects in a new serial will continue timings


October 27th 2021 

10:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


 Bug fixes


  • Fixed Send to (requires latest air app)
  • Fixed TeamChat notifications
  • Fixed Websites notifications for RolePlayers 

September 13th 2021 

17:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


 New features


  • Email drafts: Now players can save email drafts and access them at any point during the exercise. Just like a regular inbox, they will have a draft folder were all unsent messages will reside and can be edited, sent or discarded.
  • Email classification: We have improved how tags work in the email channel. Now players can see tags as folders to categorise their emails. They can drag and drop emails from the inbox to certain folders, or multi-tag them. 

 

Improvements

  • Reset exercise live configuration: Now you have more granularity when resetting your exercise. You can decide to replay the exercise keeping the live configuration or resetting it: zoom video conferencing settings, contact lists created by players, and social watch settings. 
  • Contact lists improvements: Now players can drag and drop contacts into different contact lists. We have also made some usability improvements.
  • Twitter impersonation: Now players can use impersonation for Twitter direct messages and in the social following.
  • Facilitator: Polishes on the new facilitator dashboard.

Minor bug fixes.

August 25th 2021 

14:37 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


Bug fixes:

Bug in channel status and Facebook historical comments.


August 18th 2021 


11:30 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs



Bug fixes:

Bug in the injects grid.


August 17th 2021 

11:00 London

For new installations (PC):



For Mac. Please read the Conducttr installation on Macs


Facilitator redesign

We have made a complete redesign of the facilitator dashboard, increasing functionality, and making it easier to use.

Here’s a list of the main improvements and changes:

  • Menu: The facilitator offers a new menu which makes navigation easier and provides better access to the different functions.
  • Sectioned view: You can have the screen divided in 3 sections, which allows you to have any two items of the menu in parallel for a more detailed view of the exercise.
  • Player view: Now the facilitator always includes the player view, in which you can login as any player.
  • Player activity: We have created a new section in the “Review” area that shows all the open texts sent by players. This replaces the previous Inbox. You can still export all the open texts in a csv.
  • Reports: New section in menu that includes all available reports.
    1. Data report: raw data of the exercise.
    2. Exercise report: Word document with the exercise objectives, all the decisions information, and the AAR comments (the AAR is licence- dependant)
    3. Engagement report: New report with engagement information (number of likes, reposts, etc) for each message in the exercise.  

  • Multiple Events Lists: New ability to upload several events list that can run in parallel. You can start and reset each event list individually or at the same time. The events list section allows you to reset everything from an exercise in one go (data, configuration, messages, and first injects). When running multiple events lists, you will have different filters you can apply: see only active lists, see only inactive ones, hide and unhide events list. You can define the multiple events lists in the MEL in the scenario editor.

 

 New features


  • Personas management: As a facilitator, now you can see a list of all the personas in your exercise and change their details such as name, location, social handles, profile images, and so on. You can also edit the banner of websites or mark websites as hacked. You also have a map view where you can see all the personas (with a given location) distributed in a map. This feature is licence-dependant.
  •  Auto-register players: Now you will be able to auto register players. In the scenario editor, you have the option to add a password to the players when uploading the teams, which will register them automatically with the given password.
  • News articles publication date: Now players can edit the publication date and time for news articles.

 

Improvements

  • Forum:
    • Now you can add comments to historical posts in Forum Communities.
    • Now you can send injects with comments or replies to existing Forum posts.
    • Now you can export and import communities in the scenario editor.
  • Search box for positions: Now you will be able to search for positions when you are assigning them.
  • Social graph: Now you will be able to hide certain personas from the social graph (the personas won’t show in any social media channel). Also, now you can make a persona follow all other personas in social media with just a click (via the scenario editor).
  • Pulse:
    • General UI improvements to Pulse dashboard.
    • Ability to download reports from Pulse dashboard.



June 8th 2021 

10:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • Exercise Report: Now you can get a comprehensive Word report with all the decisions made by players, detailed activity, and AAR observations (depending on license).

  • Checklist channel: Now you can set up your exercise training objectives and activate the channel for participants to check items as completed. These activity is then shown in the exercise report. This channel is available from Raven license onwards.
  • Email contact list: Players now have access to a contact list in the email channel, which includes the team or session participants that can be contacted. They can create their own email groups, and send them messages directly. 


Improvements


  • Delete posts: Now your players can delete their own social media posts.

  •  Logic operators in Social Watch: Players can use AND and OR operators in the Social Watch to have a more advanced search.

  • Custom data in historic articles: Now you can use custom data and smartwords in historic articles.

  • Likes and shares in social posts: Now you can indicated number of likes, shares and comments in Facebook and Instagram messages in the AirApp (via MEL or Flowchart).


Fixed

  • Minor bug fixes.




April 29th 2021 

12:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • After Action Review (AAR): Now players with special permissions can add observations to any messages and link them to an inject. These observations will appear in an After Action Review report that includes all relevant details: who made the observation, response time in reference to inject selected, the original message and the player who wrote this message.

 After Action Review is only available on Hawk license.


Improvements

  • User experience improvements in the scenario editor.


Fixed

  • Minor bug fixes.




April 15th 2021 

11:30 London

This update includes minor bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 



April 13th 2021 
15:30 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


April 08th 2021 
12:10 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • News Article drafts: Now you can create and edit news articles drafts before publishing them. You can also publish news articles as drafts from the Scenario Editor so players can copy or edit them.

  • Social drill down in Reddit: Players can now see other profiles on Reddit, see Reddit communities moderators and check their profiles.

  • Reddit in the Scenario Editor: Now you can create Reddit profiles for personas in the Scenario Editor with historical posts. You can also create Reddit messages (in MEL or Pol) selecting the community or profile where you want the message to be published, and indicating the number of votes and comments.

  • Reddit communities: New ability to create and define Reddit communities in the Scenario Editor, indicating the personas that will be their moderators. Players impersonating these moderator personas, will have admin permissions for the respective communities.

  • New messages in Data Report: Now the data report includes several new messages: TeamChat Plus messages sent by players, Reddit posts, comments and votes, Facebook likes and shares, Twitter direct messages, Instagram likes, and Bulletin, BearSocial and Panda posts, comments and likes.


Improvements


  • Historical comments on Instagram: Now you can create Instagram posts from the Scenario Editor with comments from personas. 

  • Email notifications for role players: Improvements on email notifications for players who are impersonating and can see different inboxes. 

  • Scenario Editor menu: Minor improvements in the menu including direct links to support and resources.


Fixed

  • Several minor bug fixes.




March 23rd 2021 

15:14 London

This update includes minor bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




March 18th 2021 

16:00 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • Impersonation on Instagram: Now players can impersonate personas in the Instamedia (Instagram) channel (based on permissions)

  • Spoof engagement in Instagram: Players can change the number of likes and comments on Instagram (Instamedia) posts (based on permissions).

  • Spoof engagement in Reddit: Players can change the number votes and comments on Reddit (Forum) posts (based on permissions).


Improvements


  • Teams in Scenario Editor: New teams management design to make the author's work easier and faster.

  • Instagram: Now players can like and comment Instagram posts, follow and unfollow users, and navigate through the network (social drill down).

  • Reddit: Now players can edit their profile and details.

  • Email notifications: Email replies now appear at the top of the inbox as new messages. Improvements in the alert system.


Fixed

  • Several minor bug fixes.






March 10th 2021 

14:00 London

This update includes bug fixes.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




January 29th 2021 

15:00 London

This is a mandatory update. All older versions will stop working on Sunday January 31st.

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 




January 27th 2021 

18:36 London

For new installations (PC):


For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 


New features

  • Email channel: We have made a complete redesign of the email channel! Now players will:

    • See email threads.

    • Reply and forward all messages like real email.

    • Search for players and personas by name.

    • Switch between normal view and split view.

    • Tag emails.

    • Search emails.

    • Filter emails by tags.

  • Impersonation on email: Now players can impersonate personas in the email channel (based on permissions)

  • Spoof engagement in Facebook: Players can change the number of likes, comments and shares of Facebook posts (based on permissions).

  • Exercise summary for moderator: As a moderator, you’ll be able to see a summary of the exercise details, configuration, teams and players, etc. 


Improvements


  • Web search improvements: Now players will be able to use logic operators (OR, AND) in the web search. Also, the web search results will include social media posts.

  • Content preview when tweeting a link: If you copy the link to a content (within the simulation) and post it on the Twitter channel, the post will show a preview of the content instead of only the URL.

  • Scenario editor menu: New slicker menu to simplify your work.

  • Data points and questions in MEL: Now you are able to add questions and data points to your content when you’re using the MEL view.

  • Security improvements.


Fixed

  • Several minor bug fixes.


For those who can't upgrade directly to 1.10 yet




January 20th 2021

22:30 London
For new installations (PC):

For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

This is a mandatory release due to reconfiguration of Conducttr.


December 18th 2020 

16:00 London
For new installations (PC):

For Mac. Please read the Conducttr installation on Macs

For those with AIR already installed: 

New features

  • Relative publication time: Now you can assign a relative publication time for the content based on the time you upload your exercise. For example: 2 hours before uploading.

  • Default channel for first login: You can now set up the first channel you want players to see when they enter the exercise.

  • Link to content: Get the URL to a specific content item from the MEL.

  • Facebook posts on pages: Now you can publish Facebook posts to organisations' pages from the Scenario Editor.

  • Quote tweets: Now your players are able to retweet with a comment.

  • Schedule tweets: Now your players can schedule tweets, edit them and delete them if wanted.

  • Facebook drill down: Now players can see personas’ friends in Facebook, and navigate through their profiles.


Fixed

  • Several minor bug fixes.




November 26th 2020

11:30 London

New features

  • Social channels: We have added a list of new social channels: Reddit, 4Chan, VK Streams and Weibo.
  • Video and documents: Now players can upload video files and MS Office documents to any channel (dependent on licence permissions - requires Hawk or Osprey)

Improvements

  • Twitter pagination: We have added pagination in Twitter channel for improved user experience for clients with multi-day and multi-week exercises that generate large volumes of traffic.
  • Styling: Now you can change all channel icons and activate or deactivate Social Map and TeamChat Plus in the scenario editor.
  • MEL: Now you can search personas by their handle.

Fixed

  • Several minor bug fixes.




November 10th 2020 

11:40 London

Bug fix
  • Fix on personas' spreadsheet export: column name corrected.



November 9th 2020 

15:30 London

New features

  • Social Map: This new channel shows the location of all social posts. The persona or player needs to have a GPS location, and every time they post on Twitter, Facebook or Instagram, a pin will appear in the map showing the location and the message. GPS locations can be changed based on permissions.
  • Impersonation on Facebook: Now players can impersonate personas on Facebook, write and like posts on their behalf.
  • Comments for Twitter posts: Now you can create tweets with past comments.

Improvements

  • Serials: Now the MEL is organised by serials that have injects. You can give serials a description, discussion points, tasks to complete, and see all assets that are used in it. You can export all the injects in a serial and generate a serial report.
  • "Bulk replace" for multi-selection of personas: Now you can replace several personas in one go based on the personas handle.
Fixed

  • Teams: Now you will only see the teams you have for a scenario and will get an alert in the audience members that haven't been uploaded to the selected space.
  • Several minor bug fixes.




October 19th 2020

17:00 London

New features

  • 2-factor authentication with SMS: now you can require players to register verifying both their email and mobile phone.

Improvements

  • Ability to activate or deactivate personas' social media accounts.
  • TeamChat Plus and Social Watch configuration via the AirApp: configure whether you want to show or hide these channels for your players.
  • Export messaging data: Now you can export all the messages that have been sent by players during the exercise in a convenient Excel format.
  • Export PDF with decisions pie charts from the facilitator dashboard.
  • Date and time stamp for emails: now you can change the publication date of email messages sent by personas.
  • The facilitator now can add multiple video conferencing rooms.

Fixed

  • Several minor bug fixes.




September 11th 2020


15:00 London

Fixed

  • Automatic handles generated for personas.
  • Prevent saving personas without social handles.



September 3rd 2020


22:00 London

Fixed

  • Fixes issue with MEL import.

September 2nd 2020

16:30 London

New features

  • Facebook groups: now players with specific permissions can create private Facebook groups.
  • Change smartword data during exercise: facilitators can now edit the custom data table live to make exercises even more dynamic.
Improvements

  • Reveal personas and players who liked social media posts and who retweeted messages.
  • Ability to add website link in social media profile: Now you can add a website to the persona's social media profile.
  • Ability for exercise control to manipulate social media engagement on individual social media posts and to modify the underlying ranking data which defines the order of how messages appear in the feed.

Fixed

  • Several minor bug fixes.

August 24th 2020

16:00 London

New features

  • Zoom integration to allow video conferencing between team members during exercises.
  • New section in facilitator dashboard to assign specific permission to players: create video conference rooms, edit social engagement (see below). 
  • Social engagement: Now players (with the respective permission) can change the social engagement of messages (edit the number of likes, re-posts, views, etc).
Improvements

  • Historic content for websites: now you can create historic news articles for organisations.
  • Share news article via link.
  • Copy and paste images directly into news articles.
Fixed


  • Generic bug fixes.

August 3rd 2020

15:00 London

New features
  • Facebook search and personas profiles.
  • Instagram personas profiles.
  • Timestamps: being able to edit messages timestamps.
  • Players are able to impersonate personas on Twitter (based on permissions).
  • Web search for website channel.
  • Personas Social graph: Create social networks and indicate followers in social channels for personas.
  • Youtube channel.
  • Social watch.
  • Teamchat Plus.
  • Sentiment analysis in message and Stax.
Improvement

  • Activate and deactivate accounts in social channels for personas.
  • Image or video are now mandatory on InstaMedia past posts.
Fixed
  • Fixes in team table and team import/export.


June 1st 2020

10:39 London

Improvements
  • Inject Grid/Facilitator Action can now trigger single content as well as inject sequence
Fixed
  • Issue with emojis in external email
  • Issue with Move to Role


May 25th 2020

14:06 London

Fixed
  • Issue with Persona MEL
  • External email header not showing in Style tool


May 22nd 2020 

16:20 London


New
  • Ability to edit news articles (given right permissions)
  • Ability to send content to "variable" (advanced feature for flowchart users)
  • Ability to traverse following and followers on Twitter
  • Ability to pair MEL and Pattern of Life library

Fixed
  • About 50 minor tweaks and snags.


May 17th 2020




New:
  • Persona smartwords


Improved:
  • Media library now have additional filters and classifications
  • Ability to peak at password
Fixed:
  • Issue with linking to News websites
  • Uploading issues for content with smartwords and emojis
  • team role encoding issue


5th May 2020




Facilitator
  • Events List and Excon merged: The injects timers will be available in both views.
  • New dashboard look and feel.
Personas
Image Placeholder

  • New personas configuration in scenario editor: Handle for author, bio notes, factions and tags, location, personal details and accounts configuration
  • Ability to mark personas as organisation allowing to create a website design for them.
  • Personas content history: Check and edit all messages for a personas.
Image Placeholder

Microblog (Twitter channel)
  • New generic channel name: MicroBlog.
  • Twitter retweets and likes.
  • Verified Twitter accounts.
  • Pin tweets to top.

Other New functionality

  • Websites combined with news articles into one channel

  • News ticker and image overlay available in media pop-up

  • Publish MicroBlog (twitter) message with likes, comments and retweets.

  • Add images to inject in the MEL view

  • Send content to variable

  • Send content to partner

  • Injects grid configuration

  • Persona smartwords: Ability to reference personas in content using persona handle

  • News articles: Players ability to create and edit news articles

  • Pairing Stax and Scenario: Ability to pair scenario with a Stax and check for personas duplicates


Styling

  • GoSocial (Facebook): Ability to edit number of followers and community

  • InstaMedia (Instagram): new icon and channel name

  • New default virtual desktop icons

  • New colour schemes for menu and back buttons


Virtual Desktop

  • Icons fixed on the left side panel for all channels

  • Multiple attachments in Mail

  • Back button removed: now  use the browser back button.