Goal

After reading this article you'll:
  • understand what impersonation means
  • be able to enable permissions for players or role-players to impersonate personas

Summary

Impersonation allows anyone to post content as any persona in your scenario. You can set it up so all players, specific players or selected role-players can do this impersonation during the exercise.


 Name
Impersonation
 Benefit
Add dynamic and realistic content produced on the spot by players or role-players, posting on behalf of the personas of your scenario.
 Features
  • Impersonation of multiple personas (as many as decided by scenario creator)
  • Choose available personas to "post as" on Twitter, facebook, email
  • Select who has impersonation permissions by Positions (see related article) or
  • All all Positions to edit and impersonate available personas
 


Impersonation Permissions

You can decide which Personas can be impersonated in your scenario and by whom.

 1. In the Scenario Editor, go to Players

2. Click on Positions.
 Image Placeholder
3. Create a new position you want to give impersonation capabilities to.


 Image Placeholder
4. Now go to Personas
 Image Placeholder
 5. Click on the persona you want players to impersonate.
 Image Placeholder
 

6. Add the recently created position in the Impersonation box and all the positions you require.

If you want all existing positions to be able to impersonate that persona, just tick the checkbox below.
 Image Placeholder



Assign positions with permissions


You can assign positions in the Scenario Editor or in the Facilitator Dashboard:

A. In the Scenario Editor, go to Players > Teams. Add your players' emails in the table and assign the positions. Remember to upload to your space.

Image Placeholder

B. In the Facilitator Dashboard, go to Manage > Manage Positions. Drag and drop your position to the players you want to have the impersonation permission

Image Placeholder





Email impersonation as a player


Players with impersonation permission can have access to multiple inboxes in the email channel.

To change the inbox you need to click on the persona's picture appearing in the channel. 

If permissions have been assigned, players have access to multiple inboxes to:

  • Check different emails sent to different personas
  • Reply to emails impersonating different people
  • Create new emails sent from different people




Social media impersonation as a player


Players with impersonation permissions can interact as multiple people.

Some uses of this features are for example:

  • Players to post official statements from the company's account
  • Role-players to impersonate other people

To change your persona in the Twitter Channel, players need to click your profile picture above the twitter feed to see the dropdown list and select the one they want to use:



The process in the Facebook Channel is similar, please see the image below to see where players select who to impersonate.