Chances are you've mistyped the URL to your Space?

The correct format is
 
https://teamxp.cm.cr/?p=12345  
where "12345" is your Space number. 


For the moderator grid
https://teamxp.cm.cr/moderator?p=12345

For the role-player grid
https://teamxp.cm.cr/grid?p=12345&num=20