The basic building block of any scenario is content.

Content is published to a channel from a persona to the player, team, role or group.

The figure below identifies the components of the content block:

  1. This is the channel. For example, “phone” or “messenger”.
  2. This is the persona.
  3. This shows who will receive the content
  4. This is where you attach rich media like images and videos
  5. The Question Type identifies the interaction you want from the players
  6. This is a connection point. This is how you branch your scenario based on player choices. Click to add a response to the player's action.
  7. The “+” appears whenever you’re allowed to add something. In this example it’s to add an additional choice to the question
  8. Clicking this “+” will allow you to publish content on other channels. This is published at the same time as the content attached to the question response.
  9. Clicking this “+” will add a data point for the facilitator dashboard.
  10. When you see this trashcan/waste basket icon, clicking it will delete the item.
  11. Add a new persona to the conversation (only available in Msngr channel)
  12. Add a button to pause the conversation (e.g. “continue” or “ok, got it”- only available in the Msngr channel)

Content can only be published
in response to an event.
Events will typically be a player clicking an answer button or the
facilitator clicking a button in their dashboard.

They can also be the expiration
of a timer or if you select the
“publish now” or “send to” option
in the contentmenu. 

First login Event
“First login” is a special event
when the player first logs into
the web app.
This is how the first content is published in a self-guided experience,
but it will only happen once.

When you’re testing and developing
an experience you’ll likely need to
reset this condition and it can be
reset via the scenario menu.