Knowledge Base

• Telegraph: Now you can have a channel that simulates Telegram messaging app. You can post content to this channel via the MEL. Your players can subscribe to the personas' Telegraph feed and see news and content. Also, players can post content when they are impersonating or role playing. (Please note the Telegraph channel doesn't have chat functionality, so players can not talk with other players via this channel).
  
• Relative creation date for personas' social accounts: Now you can indicate a social account creation date relative to the exercise upload time. For example, you can have a persona's Twitter account with a creation date 1 hour before you upload the exercise.
  

• New Exercise report : We've redesigned the exercise report so the information is easier to read, find and analyse. We have also included the exercise background information and all the players' activity (which includes all open text communications such as emails, tweets, etc).
  
• Improvements in the MEL export and import: Now the MEL spreadsheet includes tags and engagement numbers. Also, the serials are contained in a second tab inside the file so you can import them easily or export them with the MEL.
  

For Mac. Please read the Conducttr installation on Macs

IMPORTANT  After updating to this release, two-factor authentication (2FA) will be enforced on facilitator and observer logins. Please ensure you have a real and accessible email address for your facilitators/observers

New Features

• Enforced 2FA on all facilitator and observer logins (you'll get a one-time use passcode emailed to the address you're using to log in)
  
• Ability to log out from the Scenario Editor. See how here.
  
• Article-based websites can now be "hacked" via a new action in the MEL. See how HERE.
  

• Bug fixes.
  

• Bug fixes.
  

Facilitator redesign

We have made a complete redesign of the facilitator dashboard, increasing functionality, and making it easier to use.

Here’s a list of the main improvements and changes:

• Menu: The facilitator offers a new menu which makes navigation easier and provides better access to the different functions.
  
• Sectioned view: You can have the screen divided in 3 sections, which allows you to have any two items of the menu in parallel for a more detailed view of the exercise.
  
• Player view: Now the facilitator always includes the player view, in which you can login as any player.
  
• Player activity: We have created a new section in the “Review” area that shows all the open texts sent by players. This replaces the previous Inbox. You can still export all the open texts in a csv.
  
• Reports: New section in menu that includes all available reports.
  
1. Data report: raw data of the exercise.
   
2. Exercise report: Word document with the exercise objectives, all the decisions information, and the AAR comments (the AAR is licence- dependant)
   
3. Engagement report: New report with engagement information (number of likes, reposts, etc) for each message in the exercise.  
   

• Multiple Events Lists: New ability to upload several events list that can run in parallel. You can start and reset each event list individually or at the same time. The events list section allows you to reset everything from an exercise in one go (data, configuration, messages, and first injects). When running multiple events lists, you will have different filters you can apply: see only active lists, see only inactive ones, hide and unhide events list. You can define the multiple events lists in the MEL in the scenario editor.
  

 New features

• Personas management: As a facilitator, now you can see a list of all the personas in your exercise and change their details such as name, location, social handles, profile images, and so on. You can also edit the banner of websites or mark websites as hacked. You also have a map view where you can see all the personas (with a given location) distributed in a map. This feature is licence-dependant.
  
•  Auto-register players: Now you will be able to auto register players. In the scenario editor, you have the option to add a password to the players when uploading the teams, which will register them automatically with the given password.
  
• News articles publication date: Now players can edit the publication date and time for news articles.
  

Improvements

• Forum:
  
• Now you can add comments to historical posts in Forum Communities.
  
• Now you can send injects with comments or replies to existing Forum posts.
  
• Now you can export and import communities in the scenario editor.
  
• Search box for positions: Now you will be able to search for positions when you are assigning them.
  
• Social graph: Now you will be able to hide certain personas from the social graph (the personas won’t show in any social media channel). Also, now you can make a persona follow all other personas in social media with just a click (via the scenario editor).
  
• Pulse:
  
• General UI improvements to Pulse dashboard.
  
• Ability to download reports from Pulse dashboard.
  

• Email contact list: Players now have access to a contact list in the email channel, which includes the team or session participants that can be contacted. They can create their own email groups, and send them messages directly. 
  

• Email channel: We have made a complete redesign of the email channel! Now players will:
  

• See email threads.
  

• Reply and forward all messages like real email.
  

• Search for players and personas by name.
  

• Switch between normal view and split view.
  

• Tag emails.
  

• Search emails.
  

• Filter emails by tags.
  

• Impersonation on email: Now players can impersonate personas in the email channel (based on permissions)
  

• Spoof engagement in Facebook: Players can change the number of likes, comments and shares of Facebook posts (based on permissions).
  

• Exercise summary for moderator: As a moderator, you’ll be able to see a summary of the exercise details, configuration, teams and players, etc. 
  

Improvements

• Web search improvements: Now players will be able to use logic operators (OR, AND) in the web search. Also, the web search results will include social media posts.
  

• Content preview when tweeting a link: If you copy the link to a content (within the simulation) and post it on the Twitter channel, the post will show a preview of the content instead of only the URL.
  

• Scenario editor menu: New slicker menu to simplify your work.
  

• Data points and questions in MEL: Now you are able to add questions and data points to your content when you’re using the MEL view.
  

• Security improvements.
  

Fixed

• Several minor bug fixes.
  

New features

• Relative publication time: Now you can assign a relative publication time for the content based on the time you upload your exercise. For example: 2 hours before uploading.
  

• Default channel for first login: You can now set up the first channel you want players to see when they enter the exercise.
  

• Link to content: Get the URL to a specific content item from the MEL.
  

• Facebook posts on pages: Now you can publish Facebook posts to organisations' pages from the Scenario Editor.
  

• Quote tweets: Now your players are able to retweet with a comment.
  

• Schedule tweets: Now your players can schedule tweets, edit them and delete them if wanted.
  

• Facebook drill down: Now players can see personas’ friends in Facebook, and navigate through their profiles.
  

Fixed

• Several minor bug fixes.
  

October 19th 2020

September 2nd 2020

• Generic bug fixes.
  

June 1st 2020

• Inject Grid/Facilitator Action can now trigger single content as well as inject sequence
  

• Issue with emojis in external email
  
• Issue with Move to Role
  

May 25th 2020

• Issue with Persona MEL
  
• External email header not showing in Style tool
  

May 22nd 2020 

• Ability to edit news articles (given right permissions)
  
• Ability to send content to "variable" (advanced feature for flowchart users)
  
• Ability to traverse following and followers on Twitter
  
• Ability to pair MEL and Pattern of Life library
  

• About 50 minor tweaks and snags.
  

May 17th 2020

• Persona smartwords
  

• Media library now have additional filters and classifications
  
• Ability to peak at password
  

• Issue with linking to News websites
  
• Uploading issues for content with smartwords and emojis
  
• team role encoding issue
  

5th May 2020

• New personas configuration in scenario editor: Handle for author, bio notes, factions and tags, location, personal details and accounts configuration
  
• Ability to mark personas as organisation allowing to create a website design for them.
  
• Personas content history: Check and edit all messages for a personas.
  

• New generic channel name: MicroBlog.
  
• Twitter retweets and likes.
  
• Verified Twitter accounts.
  
• Pin tweets to top.